We ask that you please detangle your hair prior to your appointment. This is extremely important in managing your appointment time. Additional time spent detangling will result in an upcharge.
Please note that all services have a standard duration time assigned. If additional time is required due to hair length, density, or detangling, an extra fee may be applied. This fee will be based on the additional time needed to complete the service and will be discussed with you prior to the start of your appointment.
Please remove braids, twists, extensions, etc., prior to your appointment unless a removal was scheduled. You may be asked to reschedule, or a fee will be charged for the removal of the above.
If receiving a color service, please make sure your hair is free of products and stretched out before service. Please call the salon if you need clarity or have questions.
Hair reversion, returning to its natural state, is a natural process and varies for each individual. Please discuss any concerns with your stylist prior to treatment for clarity and optimal results.
If you would like to add additional services, please call the salon prior to your appointment so that we can schedule appropriately. Adding additional services is completely up to your stylist. Typing additional service requests in notes when booking your appointment does not mean that service requests will be honored.
