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WELCOME

Thank you for your interest in booking an appointment with us! Please review the below information prior to booking your appointment. By booking, you are agreeing to adhere to these policies. Thank you, and we look forward to seeing you soon!

BEFORE YOUR APPOINTMENT

We ask that you please detangle your hair prior to your appointment. This is extremely important in managing your appointment time. Additional time spent detangling will result in an upcharge.

Please remove braids, twists, extensions, etc., prior to your appointment unless a removal was scheduled. You may be asked to reschedule, or a fee will be charged for the removal of the above.

If receiving a color service, please make sure your hair is free of products and stretched out before service. Please call the salon if you need clarity or have questions.

If you would like to add additional services, please call the salon prior to your appointment so that we can schedule appropriately. Adding additional services is completely up to your stylist. Typing additional service requests in notes when booking your appointment does not mean that service requests will be honored. 

PAYMENT

We ask that you use electronic forms of payment such as Apple Pay, Google Pay, etc. Credit/Debit cards are also recommended.

WE NO LONGER ACCEPT CASH!

CANCELLATIONS & RESCHEDULING

Textures LLC has a 24-hour cancellation/rescheduling policy. If an appointment is missed, canceled, or changed with less than 24-hours' notice, there will be a $25 or 25%, whichever is greater. NO REFUNDS!! If you are unhappy with the services that were provided, please let the salon management know within 24 hours of your service. A redo of services may be offered on a case-by-case basis.

If you would like to reschedule, please do so at least 24 hours before your appointment. Click the link below to reschedule.

DURING YOUR APPOINTMENT

Due to limited seating and customer experience, we kindly request that you refrain from the following:

 

Additional Guests

Please do not bring additional guests if they are not receiving a service. Seating is limited, and we want to accommodate scheduled clients. Parents are allowed to accompany their children but must sit in the waiting area.

Excessive Noise

When using electronic devices with audio, please use headphones.

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